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docs: add symptom-first troubleshooting guides - #1296

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Jeff Luo (JeffLuoo) wants to merge 1 commit into
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JeffLuoo:troubleshooting-guide
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docs: add symptom-first troubleshooting guides#1296
Jeff Luo (JeffLuoo) wants to merge 1 commit into
agent-substrate:mainfrom
JeffLuoo:troubleshooting-guide

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Fixes #1294

It's converted from this public doc. Please feel free to drop comments in the doc and I can update this PR.

The metric registry says what each instrument measures, and the
observability guide says how telemetry is collected, but neither takes an
operator from a symptom to a cause. A user reporting a slow request or a
503 had no path through the data.

These three guides each start at a symptom and end at a component. Every
step gives a query, says how to read the result, and names the next step
or the guide to switch to. The shared index holds what all three need:
the two spellings of the instrument names and which ingest path produces
each, the four reasons a query returns nothing, and the pointer to the
subsystems that emit no metrics at all.

Every query was run against a live cluster, and the readings drove the
text: the resume label is only meaningful next to the outcome, a fleet
gauge that every replica reports needs max rather than sum, and a phase
histogram has to exclude failures before its quantile means anything.
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troubleshooting guide

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